North Devon hospitality businesses, do you have staff members who you would like to upskill in food costings or aspire to improve customer service skills within your hospitality business? If so, we have the following courses for you!
Customer Service Skills for Hospitality Businesses
Thursday 9th March, 1.30pm - 4pm, Petroc Brannams Campus, Barnstaple.
This course willc over the basic principles of excellent customer service, how to handle customer complaints and difficult behaviour, the benefits of building a rapport with guests and more!
Costing of Food for Hospitality Business
Thursday 16th March, 1.30pm - 4pm, Petroc Brannams Campus, Barnstaple
In this session we will be introducing the basic princiles of food costings and why it is key to a businesses' viability to cost products correctly. A great refresher session for experienced hands and for beginners.
The sessions are being delivewred by the Petroc Big Benefits for Small Businesses project and are fully funded by the European Social Fund. The project is a partnership with Torridge District Council, North Devon Council and Devon County Council.
For more information and to register, click here.