Accessibility Features on Your Listing

Visit Devon has now completed its accessibility project in partnership with VisitEngland and Access and Inclusion UK, improving the information available to visitors with disabilities and additional access requirements.

The importance of this work is already clear. Our latest statistics show a 31% increase in requests for accessibility information, demonstrating that more visitors are actively looking for businesses that can meet their individual needs.

We are therefore asking all members to make sure their accessibility information is complete, accurate and up to date. Even details that may seem small can make a significant difference when someone is deciding whether they can confidently visit your business.

Accessibility is about identifying and removing barriers so that everyone can enjoy Devon with greater confidence, independence and dignity. Providing clear information also allows visitors to make informed decisions before they travel, helping to prevent uncertainty or disappointment when they arrive.

By keeping your details up to date, you can reach a growing market while helping us make Devon a more welcoming and inclusive destination for everyone.

Complete Your Accessibility Form

Please click on the relevant link below to download the accessibility form for your type of business. Once completed, return it to your account manager or email it to info@visitdevon.co.uk.

We will use the information you provide to update your business listing and help visitors find the accessibility details they need when planning their trip.

Select the relevant form below:

• Serviced Accommodation (Hotels, B&B's etc)

• Self-Catering Accommodation

• Attractions and Experiences

• Food and Drink

• Camping, Glamping and Holiday Park

Why Is It Important to My Business?

There are many reasons why accessibility matters and how it can help grow your customer base:

1. Enhancing customer service and the overall visitor experience

2. Meeting the needs of underserved markets, including disabled visitors

3. Adapting to shifting demographics, such as an ageing population

4. Preventing the loss of group bookings due to a lack of accessible options

5. Supporting responsible and sustainable tourism development

6. Improving your business image and reputation

7. Encouraging repeat visits and turning customers into advocates

What Else Can You Do?

We're always on the lookout for inclusive images featuring visitors enjoying your attraction, accommodation, restaurant, shop, or experience. These may be shared across our website, social media, press, visitor guides, and more. Please reach out if you’d like to contribute.

Now is also a great time to ensure your business page on the Visit Devon website contains accurate and up-to-date information. Not only does this help visitors access your services, but it also improves your search engine visibility and helps our team promote you more effectively via blogs, newsletters, and social media.

Further Information

If you need additional guidance on welcoming visitors with accessibility requirements, please refer to VisitEngland’s Accessible and Inclusive Tourism Toolkit for Businesses. It offers practical advice, action checklists by business type, and built environment guidance for new-builds, renovations, and other adaptations.